Article 1 – Preamble
BASSETTI-SAS was founded in 1992 in Grenoble, France, and has its registered office at 4 Avenue Doyen Louis Weil 38000 Grenoble.
BASSETTI is the founder of the Management of Technical Expertise® concept, which involves pooling knowledge to ensure that it remains within the company.
It also offers consulting and training services to help its customers enhance the value of their expertise, by establishing a coherent knowledge management and expert enhancement strategy.
Article 2 – Collection of personal data
Personal data provided by the user
Personal data” means any information relating to an identified or identifiable natural person (hereinafter referred to as “user”).
This includes the user’s first and last name, postal address, e-mail address, telephone number, location data, the address the user provides when registering for webinars and/or training courses, when requesting a software demo, etc.
Personal data generated by cookies and tracers.
A cookie is a small computer file, or “tracker”, which is deposited and read, for example, when a website is consulted, an e-mail is read, or a software program or application is installed or used, regardless of the type of terminal used (computer, smartphone, e-reader, etc.).
The use of cookies and tracers is subject to the user’s consent if they are not strictly necessary for the operation of the site concerned. The cookies we use are necessary for the proper functioning of our site and facilitate user navigation.
Article 3 – Processing of personal data
This refers to “any operation or set of operations which may or may not be performed upon personal data or sets of personal data, by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction” Article 4.2.
Our website https://www.lims.bassetti-group.com minimizes and restricts the collection of personal data to needs strictly related to our business. Your personal data is mainly collected and processed following your request or possibly following an already established commercial relationship.
Purposes of processing your personal data
Data collected when using our site is processed for the following purposes in particular:
- Provide a free demonstration of our software solution;
- Managing registrations for webinars and training courses offered by BASSETTI Group;
- Sending newsletters and commercial solicitations.
- To compile statistics and measure the number of visitors to the Services;
- Enhancing our knowledge of the User’s preferences in order to improve his or her experience within the Services, provided that the User ticks the box expressing his or her acceptance, provided for this purpose, at the time of his or her request.
The consent of the user of our site
Certain data processing operations are subject to a prior obligation to obtain the user’s consent in accordance with article 6 of the regulation on the protection of personal data.
By ticking the consent box at the bottom of your request form, you agree to BASSETTI Group using your data such as: your surname, first name, email address, postal address, telephone number, information relating to your professional life, information relating to your request, if applicable, your CV and covering letter (for job seekers) in order to process your request.
By clicking on “accept all cookies” during your browsing, you also give BASSETTI Group permission to process your data, i.e. browsing history, frequency of visits, logs, your experience on the site, etc.
Article 4 – Compliance with the principles laid down in the regulations
In accordance with the provisions of Article 5 of European Regulation 2016/679, known as the “RGPD”, this collection and processing of your data on our website complies with the following principles:
Legality, fairness and transparency: data can only be collected and processed with your consent.
Limited purposes: data is collected and processed for one or more purposes specified in our service contracts or in response to your request.
Minimization of data collection and processing: only the data necessary for the proper execution of the objectives pursued by BASSETTI Group are collected;
Data retention reduced in time: data is retained in accordance with the requirements of the General Regulation on the Protection of Personal Data, i.e. 13 months for connection data generated by cookies and 36 months for personal customer data.
Availability, integrity and confidentiality of personal data: BASSETTI Group undertakes to guarantee the integrity, availability and confidentiality of the data collected. Accordingly, we take all appropriate steps to ensure the confidentiality and security of your personal data, so as to prevent damage, deletion or access by unauthorized third parties.
Access to your personal data is strictly limited to our staff, in particular to the department concerned by the processing.
Article 5 – Rights of the user of our website
In accordance with the regulations in force, you have the right to access and rectify your data, as well as to request its deletion, to object to its processing and to obtain its limitation or portability insofar as this is applicable.
You may also object to your data being used to create a customer or visitor profile. These rights may be exercised directly with BASSETTI Group by e-mail to dpo@bassetti.fr or by post to 4 avenue Doyen Louis Weil, Grenoble,38000, France.
In addition, you may at any time ask to be removed from our mailing list for offers, news and events by using the hypertext link provided in each e-mail we send you.
In order for BASSETTI Group to process a request, the user is required to provide proof of identity: first and last name as well as e-mail address, if necessary proof of identity, etc. BASSETTI Group will reply to the user within a maximum of 30 (thirty) days, except in special situations.
Article 6 – Sharing personal data with third parties
The personal data collected by our site are not transmitted to any third party, and are only processed by BASSETTI Group within the strictly restricted framework of the company in order to respond to your requests and develop our commercial activity.
However, there may be in the context of a collaboration that data is transmitted to subcontractors within a framework strictly regulated by the RGPD. These subcontractors are subject to an obligation of confidentiality and may only use your data in accordance with our contractual provisions and applicable legislation.
Apart from the cases set out above, we undertake not to sell, rent, transfer or give third parties access to your data without your prior consent, unless we are obliged to do so for a legitimate reason (legal obligation, fight against fraud or abuse, exercise of rights of defence, etc.).
Article 7 – Management of tracking cookies
Internet browsing is only partially anonymous. In some cases, each machine on the network can be identified by an IP address. When you connect to a server, it records your IP address and can identify your origin (.fr, .net, .be, etc…), your path through the site, the files you have requested and the links that have brought you to the site. This information is recorded in a log file, which contains all connections to the server.
As far as we are concerned, we use this data to analyze the site’s statistics, the files that could not be loaded, the files that interest visitors and those that do not, as well as the site’s referencing in search engines and directories. The aim is obviously not to track you down or collect this type of information to bombard you with marketing proposals, but to manage the quality of the site, detect malfunctions and understand your expectations.
In short, this data is used to improve the site and to increase and understand its traffic.
Third-party cookies / Google analytics
We also use the services offered by Google. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in Europe. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
You can deactivate the use of cookies by refusing to accept them during your browsing. By clicking on “accept cookies” when browsing our website https://www.lims.bassetti-group.com, you acknowledge that you have read and understood this privacy policy and accept the conditions governing the collection and processing of your personal data. However, you have the option of refusing cookies or adjusting your browsing preferences.
In any event, we comply with the provisions laid down by the Regulation, in the light of Article 5 of the “ePrivacy” Directive and Article 94 of the RGPD, refers to the definition and conditions laid down in Articles 4(11) and 7 of the RGPD namely: “Collection of prior consent from the user before storing information on his terminal or accessing information already stored on it; unless these actions are strictly necessary for the provision of a service expressly requested by the user or have the exclusive purpose of enabling or facilitating a communication by electronic means…”
Article 8 – Retention period for personal data
Data used for the purpose of sending communications relating to offers, news and events proposed by BASSETTI Group will be kept for a period of three (3) years from their collection or from the user’s last contact with BASSETTI Group. At the end of this period, BASSETTI Group may contact you again to find out whether you wish to continue receiving our communications relating to our offers, news and events. Your Data will also be destroyed as soon as possible after your request to unsubscribe.
Finally, the connection logs collected, subject to your consent, within the framework of the cookies and other tracers set up on our site, will be kept in accordance with the applicable regulations for a period not exceeding thirteen (13) months. To find out more about cookies and tracers, please visit the CNIL website: https://www.cnil.fr/fr/cookies-et-autres-traceurs.
Article 9 – Conditions for modifying the privacy policy
This privacy policy can be consulted at any time by clicking on the personal data policy in the footer of our website.
BASSETTI Group reserves the right to modify it in order to ensure its compliance with current regulations. Consequently, you are invited to consult this privacy policy regularly in order to keep abreast of the latest changes.
The user is hereby informed that this privacy policy was last updated on: 29.01.2024
